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How the Memory Team can help

Cardiff Memory Team

The Memory Team aims to encourage:

  • Timely identification of dementia and other cognitive disorders
  • Comprehensive assessment and diagnosis
  • Advice and support for patients and their caregivers, particularly those with mild cognitive impairment, Alzheimer’s disease and other dementias
  • Work with other agencies and service providers to support individuals to remain as independent as possible for as long as possible
  • Best use of drug and non-drug treatments and evidence-based management

Visiting a Memory Clinic

If you have been referred to a Memory Clinic, it would be helpful for a relative or friend to accompany you to help with any questions about your background history and to support you during the appointment.  Please bring a list of your regular medications, hearing aids and/or glasses if you usually wear them.  The appointment usually lasts between 45 minutes to an hour.

During the appointment, we will carry out some assessments to help us understand any difficulties that you might be experiencing. You may need to have further tests to check for underlying medical problems.

The team will discuss a likely diagnosis with you and give some follow up advice and support.

The team will keep you up to date with any findings and, if given permission, can inform your family and GP.

The service provides support to people from different ethnic backgrounds.  We can provide an interpreter to help you communicate with us if English is not your first language. We can adapt our assessments to meet your needs.

Help after visiting the Memory Clinic

If you have recently been to the Memory Clinic, you might have been told that you have a memory problem, and have been offered advice to minimise the problems.

You may have been given lots of information at the clinic and sometimes, it is difficult to remember everything you have been told.

One of the Memory Team’s Specialist Nurses or memory link workers can visit you at home or speak to you on the telephone to discuss things.

If you are worried about anything or have any questions in the future, you can ring the Memory Team and ask to speak to someone for advice. You can call the Memory Team on 029 2071 6961.

You may have questions or need advice about the following:

Your diagnosis and test results

You can discuss information that you have been told in clinic about understanding your diagnosis or implications for the future.


If you have been prescribed medication for your memory, we will give you advice on taking it and possible side effects. The team can be contacted if you have any questions about medications or concerns about side effects after starting treatment.

Finances and Legal Issues

The Memory Team can advise you on benefits that you may be entitled to and can offer advice about updating your Will and arranging a Lasting Power of Attorney.


We can advise you on how to contact the DVLA and tell them about your memory problems.

Support Groups

There are a number of local organisations that run support groups.  You may be interested in meeting other people with similar problems.  The team can help to signpost to other services that may be able to support an individual living with memory problems or their family and carers.

Accessing Services

If you and your family are finding it difficult to cope, you may benefit from an assessment of your needs.

Local Research

The Memory Team has a research department, which allows people with memory problems take part in research if they would like to be involved in clinical trials.


Contact the Memory Team on 029 2071 6961 or email

The Memory Team is located at:

The Academic Centre

University Hospital Llandough

Penlan Road

CF64 2XX

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