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Become a Dementia Friendly Business or Organisation

Italus certificate pic
Blossom Cafe certificate pic

Take steps to make your business or organisation more welcoming and accessible for people living with dementia and receive official recognition. 

Becoming more dementia friendly means:

  • Recognising the impact of dementia and how it changes customer needs
  • Considering how to support customers and employees affected by dementia
  • Having a basic plan to support this work

You are NOT expected to become dementia-friendly from day one, identify customers who have dementia or ask customers difficult questions.

Why should your Business or Organisation become Dementia Friendly?

  • You will have recognition of your Dementia Friendly status on our website
  • Receive official recognition – Dementia Friendly certificate and window sticker
  • Retain and attract customers who are living with dementia and their carers
  • Enhances your brand reputation to demonstrate you are socially responsible
  • Your staff will be more confident with customers who have dementia, providing better customer service

It’s a simple process, all you need to do is commit to three dementia friendly actions. Once you have started work on your first action you will receive your Dementia Friendly certificate and window sticker.

 We can support your business or organisation to become dementia friendly by:

  • Identifying steps for your organisation to be more welcoming and accessible for people living with dementia
  • Help you examine your physical environment to make changes or improvements to become Dementia Friendly.
  • Provide you with information, resources, and advice on how to become recognised as Dementia Friendly.
  • Signposting you to a Dementia Friends Awareness session.

Please contact dementiafriendly@cardiff.gov.uk for more information.

 

Businesses and Organisations that have pledged to become Dementia Friendly in Cardiff

Find out which businesses and organisations have taken steps to be more welcoming and accessible for people living with dementia and their carers:

Aroma, Pontcanna

Canna Clinic, Pontcanna

Candyland Nails & Beauty (3-5 Queens Arcade, CF10 2BY)

Divine Nails ( 752 Newport Road, Rumney, CF3 4FF)

Gelisy Beauty Salon, Llanrumney

House of Muse, Pontcanna

Kats Claws, Llanishen

Maison De Beaute (Unit 1 Temperance Court, Pentyrch CF15 9TN)

The Feet and Face Place, Pontcanna

Damian Harris Cycles, Whitchurch

Don Skene Cycles Ltd (769 Newport Road, Rumney, CF3 4AJ)

Book Space, Crwys Road

Caban, Pontcanna

Cant a Mil, Whitchurch Road

Wellfield Bookshop

Y Felin Cyf (54- 60 Merthyr Road, Whitchurch, Cardiff, CF14 1LU)

Farmers Pantry Butchers, Cardiff Garden Centre (Newport Road, St Mellons)

Farmers Pantry Butchers, Pughs Radyr (Pughs Food Hall, Radyr)

Farmers Pantry Butchers, Whitchurch ( 20 Merthyr Rd, Whitchurch)

200 Degrees Coffee Queen Street

Academy Coffee (79-81 Whitchurch Road, CF14 3 JP)

Against The Grain, Whitchurch

Beans to Coffee, Penylan

Blossom Cafe, Roath

Brodies Coffee Co, City Centre

Cafe Du Chat Noir, Roath

Coffee #1 | Pontcanna

Coffee Barker, Castle Arcade, High St

Coffee Tree (83 Cathays Tearrace, Cathays, CF24 4HT)

Crumbles Cafe & Catering (160 Whitchurch Road, CF14 3NA)

Grano Deli-Coffee Shop, Birchgrove

Ground Up Coffee House, Roath

KIN+ILK, Pontcanna

Lisboa Cafe (96, Bute Street, Butetown, CF10 5AB)

Milk & Sugar, Pontcanna 

Monopoly Café (50 Crwys Road, CF24 4NN)

Park Side Coffee & Kitchen, Lakeside

Pink Kiwi (138 Crwys Road, Cathays, CF24 4NR)

Slice (1A Station Road, Radyr, CF15 8AA)

Sparrow Coffee, Adamsdown (146 Clifton Street, CF24 1PU)

Suburban Coffee, Llanishen

Teacups & Cupcakes, Cathays

Terra Nova Cafe, Roath Park

The Bike Lock, Cardiff Central

The Little Man Coffee Co, Central Cardiff

The Olive Tree Gardens and Cafe, Rumney

Tuck in Cafe (132 Cowbridge Rd. East, Canton, CF11 9ND)

Waterloo Tea, Whitchurch Road

Waterloo Tea, Wyndham Arcade

Wyndham Cafeteria (6-10 Wyndham Arcade CF10 1FJ)

Casa Green (3 Heol Y Deri, Rhiwbina, Cardiff, CF14 6HA)

Clifton Cards Ltd (28 Clifton Street, Cardiff CF24 1LQ)

Cooper’s Rhiwbina

Daisy Daisy, Llanishen

Nest , Rhiwbina

Paperweight (22 Wellfield Road, Roath, CF243PB)

Party Central, Llandaff North

Pen and Paper, Royal Arcade

Scribbler Cards & Gifts, Royal Arcade

Secrets of Wales, Morgan Arcade

Treat, Pontcanna

Welcome Things Royal Arcade

Zia Boutique

Co-op, Radyr – Station Road 

Deri Stores (1 Wenallt Road, Rhiwbina, Cardiff CF14 6SA )

Millennium off License Convenience Store (55-57 Cornwall Street, Grangetown, CF11 6PP)

Siop Sero, Rhiwbina

Spar, Llanishen Fach

Tesco Express Whitchurch

The Cabin (Waungron Road, Fairwater, CF5 2JL)

Garth Gardens, Cardiff

Grasped Nettle Gardening (Andrea Street, Email: graspednettle@gmail.com, Tel: 07887562242)

Land Girls Cardiff

Paul & Son Gardening

Aqua Pets, Whitchurch (79 Merthyr Road, Whitchurch, CF14 1DD)

Canine Rehab Birchgrove

DP Aquatic & Pet Supplies (255-265 The Balcony, Cardiff Market)

Heath Vets, Whitchurch Road

Poochies Dog Grooming (Unit 6, Codas House, Whitchurch, CF14 1EH)

Vets4Pets Ely

Beanfreaks, Albany Road

Beanfreaks, Royal Arcade, Morgan Quarter

Bird & Blend Tea Co, Royal Arcade

Clancy’s (Stalls 167 & 170, Cardiff Central Market)

E Ashton Fishmongers (Cardiff Central Market)

Eat Drink Greek (110 Crwys Road, Cathays, CF244NQ)

Fruit Bowl (227 Cathedral Road, Pontcanna, CF11 9PP)

Inmas Continental Stores (152, Penarth Road, Grangetown)

Oriels Modern Meat (221 Cathedral Rd, Pontcanna, CF11 9PP)

Pop’n’Hops, Whitchurch Road

The Whisky Shop, Royal Arcade

Please let us know about your dementia-friendly experience at any of the dementia-friendly organisations listed by emailing dementiafriendly@cardiff.co.uk. We will support organisations further if necessary to make Cardiff a more dementia-friendly city.

“I was pleasantly surprised how easy it has been to adapt our practice to make it Dementia Friendly. It’s interesting how just simple education about the requirements of people with dementia can help”
ClareDirector of Pearce and Blackmore Opticians
“Becoming a Dementia Friendly organisation has transformed the way that we engage with our residents”
LucyCommunity Housing Officer at Aelwyd Housing
“Becoming a Dementia Friendly business has given us extra confidence to help assist people with dementia and their carers. It has also encouraged engagement from new clients”
HelenDirector of O. Constantinou & Sons Hair and Beauty Salon

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